RETURN POLICY
PROJECTORS:
Customer must request return within 7 days of date invoiced for full refund for upgrade under the following conditions:
A Payment for the projector must have been completed. 
B Projector must have less than 4 hrs.
C Projector must be in original box with original accessories, packaging, manuals, batteries and registration card in undamaged, clean and brand-new re-sellable condition. 
D Original shipping box must be clean, undamaged and free of shipping labels. 
E Product that is returned incomplete, or damaged-if accepted-will require a 20% restocking fee. This restocking fee is final. 
F All projector returns require a Return Authorization number.
Returns made without Return Authorization will not be processed. 
G All claims for missing, incorrect or damaged items must be made within 48 hours of reciept of projector.
H Credit will be for the purchase price of the projector only. 
I When returning projector it must be shipped back via 2 day air and insured for the purchase price. Shipping must be prepaid by customer.
J Dead pixels are a warranty issue and you must contact the Manufacturer directly.
PROJECTOR LAMPS:
Projector lamps are non returnable per industry wide standards.
Draper Screens:
Draper screens have a 15day return policy(from invoice date), excluding custom made(sizes). 
No product may be returned without a written Return Material Authorization.
Returns are subject to a restocking charge of 20%(except warranty repairs), and must be shipped freight prepaid according to Draper's instructions.
Da-Lite Screens:
Da-Lite screens have a 15day return polict from invoice date.
Return Authorizaiton must be obtained prior to the return of any merchandise. 
A 15% re-stocking fee (25% on all wood producte, custom items and rigid rear projection screens) will apply to merchandise returned.
Projector Lenses:
All projector lens sales are final. Lenses are special order and no returns will be accepted.
Projector Mounts, cables, accessories:
All projector mounts, cables and accessories have a 15 day return policy.
All product returns require Return Authorization number and have a 20% restocking fee.
General
These rules apply to all orders.  
Original shipping charges are not refundable.
Terms subject to change without notice.
All returns require a Return Authorization number. Returns made without prior Return Authorization will not be processed. 
The Projector Place | 12327 Bahama Drive | Marion, IL 62959
1-800-528-3611  or  618-964-1064
www.TheProjectorPlace.com