| RETURN POLICY | |
| PROJECTORS: | |
| Customer must request return within 7 days of date invoiced for full refund for upgrade under the following conditions: | |
| A | Payment for the projector must have been completed. |
| B | Projector must have less than 4 hrs. |
| C | Projector must be in original box with original accessories, packaging, manuals, batteries and registration card in undamaged, clean and brand-new re-sellable condition. |
| D | Original shipping box must be clean, undamaged and free of shipping labels. |
| E | Product that is returned incomplete, or damaged-if accepted-will require a 20% restocking fee. This restocking fee is final. |
| F | All
projector returns require a Return Authorization number. Returns made without Return Authorization will not be processed. |
| G | All claims for missing, incorrect or damaged items must be made within 48 hours of reciept of projector. |
| H | Credit will be for the purchase price of the projector only. |
| I | When returning projector it must be shipped back via 2 day air and insured for the purchase price. Shipping must be prepaid by customer. |
| J | Dead pixels are a warranty issue and you must contact the Manufacturer directly. |
| PROJECTOR LAMPS: | |
| ● | Projector lamps are non returnable per industry wide standards. |
| Draper Screens: | |
| ● | Draper screens have a 15day return policy(from invoice date), excluding custom made(sizes). |
| ● | No product may be returned without a written Return Material Authorization. |
| ● | Returns are subject to a restocking charge of 20%(except warranty repairs), and must be shipped freight prepaid according to Draper's instructions. |
| Da-Lite Screens: | |
| ● | Da-Lite screens have a 15day return polict from invoice date. |
| ● | Return Authorizaiton must be obtained prior to the return of any merchandise. |
| ● | A 15% re-stocking fee (25% on all wood producte, custom items and rigid rear projection screens) will apply to merchandise returned. |
| Projector Lenses: | |
| ● | All projector lens sales are final. Lenses are special order and no returns will be accepted. |
| Projector Mounts, cables, accessories: | |
| ● | All projector mounts, cables and accessories have a 15 day return policy. |
| ● | All product returns require Return Authorization number and have a 20% restocking fee. |
| General | |
| ● | These rules apply to all orders. |
| ● | Original shipping charges are not refundable. |
| ● | Terms subject to change without notice. |
| ● | All returns require a Return Authorization number. Returns made without prior Return Authorization will not be processed. |
| The Projector Place | 12327 Bahama Drive | Marion, IL 62959 | |
| 1-800-528-3611 or 618-964-1064 | |
| www.TheProjectorPlace.com | |